Position: Customer Service Representative – German/Austrian Market
Vacancies: 2
Location: Madrid
Salary: 17.000€ + excellent social benefits
Type: Full Time 08:30 – 17:30 Monday to Friday
Duration: 6 months – Permanent
Referencia: 102028BR


A good listener. A person that really understands. Someone who feels a sense of responsibility to the customer and wants to ensure that their needs are always met.


In this telephone servicing position, prompt, efficient handling of incoming customer enquiries with exceptional customer service is essential. You will determine customer needs and use your knowledge of American Express products, services and policies to present solutions that satisfy both the customer and American Express business goals. Calls will include enquiries on company services, billing discrepancies, products, annual percentage rates (APR) and payment issues.


American Express is a multilingual centre and we are looking for people with different language skills. In particular, we are looking for people who are fluent / native in German.


We’ll give you excellent ongoing training, with regular coaching and support. You will be a valued team member in a supportive and friendly environment. With a variety of different roles available you will have every chance to move around the business and develop your career further. You can look forward to a competitive salary, in addition to many benefits.


Extraordinary people work at American Express. Are you one?


Employment eligibility to work with American Express in Spain is required for this position.


To apply and for a more detailed job description please send your CV + reference to:

carmen.c.carrillo.de.comas@aexp.com


For other opportunities to join our winning team visit
www.americanexpress.com/jobs