|Tema:||URGENT!!: Customer service Representatives Finnish|
|Envío||Talent Search People Talent Search People is a recruitment agency based in Spain, with offices in Barcelona and Madrid. We focus on Commercial profiles, Multilingual Speakers, IT & E-Commerce and Finance. |
Customer Service Representatives - Finnish
After Sales Specialist for Automotive Sector
Location: Las Rozas, Madrid
About our client
A prestigious American multinational company with Outsourcing centre based in Las Rozas, Madrid.
As a member of the Customer Service Department, you will be in charge of supporting after sales relationships with car owners, achieving exceptional level of client satisfaction.
- Handling the client’s queries and complaints by phone, mail and fax
- Introducing all the information in the internal CRM system
- Tracking and escalating the incidents properly
- Managing the information cycle until the correct solution of assigned incidents
- Handling and documenting customer complaints according to external and internal guidelines
- Education level of vocational training and/or college.
- Native level Finnish and an intermediate level of English is mandatory.
- Two years of experience in a similar Customer Service role
- Proficient in Microsoft Office package
The profile we are looking for will have:
- Excellent oral and written communication skills
- Customer Service orientation abilities
- Problem solving skills
- Stress management skills
- Team player abilities
- 18.000€ gross per year
- Permanent position
- Opportunity to develop a career in a prestigious American multinational company
- International and dynamic work environment
- One month of paid training will be provided
- Working hours: 09:00 - 17:30
If interested please send us your CV to firstname.lastname@example.org or call +34 91.590.04.31 (ask for Zuzana)
Also you can check other offers visiting our website www.talentsearchpeople.com